- Concept: automotive retail and quick servicing shop in Tripoli
- Hodema’s involvement
- Set up “Dolab” franchising department
- Developed the brand’s strategic expansion plan and geographical distribution inside and outside Lebanon
- Elaborated the financial analysis based on a typical outlet performance for “Dolab”
- Elaborated “Dolab” set of franchise manuals
- Elaborated “Dolab” Front of the House (FOH) and Back of the House (BOH) training manuals
- Implemented the brand’s Front of the House (FOH) and Back of the House (BOH) training manuals